UX / UI Designer
AI-Powered Contact Center (CCaaS) Platform
ViewFigma, User Research, Empathy mapping, Design System, User Flow
- Designed an AI-powered Contact Center as a Service (CCaaS) platform to streamline customer support operations and improve agent productivity. - Cond
MyPlans – Subscription & Plan Management Platform
ViewFigma, User Research, Customer Journey Map, Design System, User Flow, Responsive Design